Contact

Please use the form on this page to get in touch.

Info

  • Feedback welcome, but please be nice.

  • Please detail any issues with the platform used and the name of the product being used.

  • No spam emails.

 

 FAQs

  • Yes, you're welcome to use our music in your projects or videos with a few important conditions:

    1. Credit Required: While using my music, please ensure that you are not claiming it as your own creation. It's important that the music is credited back to Hugo.FM. A simple mention of the artist name along with a link to the hugo.fm website and artist YouTube channel in your project's description or credits section would be greatly appreciated.

    2. No Streaming Platforms: Please avoid uploading our music as standalone content on streaming platforms (like Spotify, Apple Music, etc.). Our music should be a part of your creative project and not redistributed on these platforms.

    We are thrilled to see our music being a part of your creative journey! If you have any specific questions or need further clarification, feel free to reach out.

  • Amazon deals with purchases and refunds on their platform but it should not be a problem to get a refund if you are unhappy or made a mistake. Just follow these instructions:

    Say “Alexa, Open {insert skill name you used}”
    Skill should open
    Say “Alexa, Refund.”
    This should then pass you to amazon to complete the refund. It may give you a refund straight away or require you to follow a link in the alexa app. We have no control over this I’m afraid.

    Sorry we did not match your expectations and we will try to improve the experience.