Contact
Please use the form on this page to get in touch.
Info
Feedback welcome, but please be nice.
Please detail any issues with the platform used and the name of the product being used.
No spam emails.
FAQs
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Yes, you're welcome to use our music in your projects or videos with a few important conditions:
Credit Required: While using my music, please ensure that you are not claiming it as your own creation. It's important that the music is credited back to Hugo.FM. A simple mention of the artist name along with a link to the hugo.fm website and artist YouTube channel in your project's description or credits section would be greatly appreciated.
No Streaming Platforms: Please avoid uploading our music as standalone content on streaming platforms (like Spotify, Apple Music, etc.). Our music should be a part of your creative project and not redistributed on these platforms.
We are thrilled to see our music being a part of your creative journey! If you have any specific questions or need further clarification, feel free to reach out.
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Amazon deals with purchases and refunds on their platform but it should not be a problem to get a refund if you are unhappy or made a mistake. Just follow these instructions:
Say “Alexa, Open {insert skill name you used}”
Skill should open
Say “Alexa, Refund.”
This should then pass you to amazon to complete the refund. It may give you a refund straight away or require you to follow a link in the alexa app. We have no control over this I’m afraid.
Sorry we did not match your expectations and we will try to improve the experience.